Frequently Asked Questions
Everything you need to know about Archiwood and our products

We process and ship orders promptly. Shipping times depend on your location and selected shipping method. Once your order is shipped, you will receive a confirmation email with tracking information. For further inquiries, contact us at archiwood2@gmail.com or (+1) 619 855 22 26.

    Yes, all our cabinets come with detailed installation instructions. If you have additional questions or need further guidance, please don’t hesitate to contact us at archiwood2@gmail.com or (+1) 619 855 22 26.

    Yes, we have a 14-day return policy. You can request a return within 14 days of receiving your item.

    Conditions:

  • Items must be in their original condition, unused, and in their original packaging.
  • To start a return, contact us at archiwood2@gmail.com or (+1) 619 855 22 26.

    Return Address:
2098 Harvest Road, San Diego, CA, 92154, United States.

    If your return is accepted, we will provide a return shipping label (free of charge if it was our mistake; otherwise, shipping costs are your responsibility) along with instructions for sending the item back. Items sent without requesting a return first will not be accepted. Custom products, sale items, and gift cards are not eligible for returns.

    Refund Process:
Once we receive and inspect the returned item, we will notify you about the approval of your refund. Approved refunds will be processed to your original payment method within 10 business days. If you do not receive your refund after 15 business days, please contact us.

  • Our cabinets are crafted from durable, solid wood and feature high-quality materials designed to last.
    Yes, we offer customization options for our cabinets. You can request changes in size, finish, or other specifications to better suit your needs. Please contact us at archiwood2@gmail.com or (+1) 619 855 22 26 for more information or to place a custom order.

    To maintain your cabinet:

  • Dust regularly with a soft, dry cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Use a wood-safe cleaner for deeper cleaning if needed.
  • Keep the cabinet in a dry environment, away from excessive moisture or direct sunlight to preserve the finish.

    For additional assistance or questions, reach out to us at archiwood2@gmail.com or (+1) 619 855 22 26.

  • Didn’t find your answer?

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